Privacy Policy

Last updated: December 2024

At NepaliExpat, we take your privacy seriously. This policy explains how we collect, use and protect your personal information when you use our platform.

Information We Collect

Information You Provide

  • Account information (name, email address, password)
  • Profile information (profile picture, bio)
  • Content you post (questions, answers, comments, marketplace listings)
  • Communications with us or other users
  • Event details you create

Information Collected Automatically

  • Device information (browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • IP address and general location
  • Cookies and similar technologies

Third-Party Information

  • If you sign in with Google, we receive your name, email and profile picture
  • We do not purchase or obtain data from third-party sources

How We Use Your Information

  • • Provide our services: Create and manage your account, display your content, enable features
  • • Improve our platform: Analyze usage patterns, fix bugs, develop new features
  • • Communicate with you: Send important updates, respond to inquiries, notify about activity
  • • Ensure safety: Detect fraud, enforce our guidelines, protect users
  • • Personalize experience: Remember your preferences, show relevant content

Information Sharing

Public Information

Your profile name, profile picture, questions, answers and marketplace listings are publicly visible. Be mindful of what you share publicly.

We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

When We May Share

  • With service providers who help us operate (hosting, analytics)
  • To comply with legal obligations or valid legal requests
  • To protect our rights, safety, or property
  • With your consent or at your direction

Data Security

We implement appropriate security measures to protect your information:

  • • Passwords are encrypted using industry-standard hashing
  • • Data is transmitted over secure HTTPS connections
  • • Access to user data is restricted to authorized personnel
  • • Regular security reviews and updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights

Under GDPR and other privacy laws, you have the following rights:

  • • Access: Request a copy of your personal data
  • • Correction: Update or correct inaccurate information
  • • Deletion: Request deletion of your account and data
  • • Portability: Receive your data in a portable format
  • • Objection: Object to certain processing of your data
  • • Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us through our team page.

Cookies

We use cookies and similar technologies for:

  • • Essential cookies: Required for the platform to function (authentication, security)
  • • Preference cookies: Remember your settings (theme, language)
  • • Analytics cookies: Help us understand how users interact with our platform

You can control cookies through your browser settings, but some features may not work properly if you disable them.

Data Retention

  • • Account data is retained while your account is active
  • • If you delete your account, we remove your personal data within 30 days
  • • Some information may be retained for legal or security purposes
  • • Anonymous, aggregated data may be retained indefinitely

Children's Privacy

Our platform is not intended for children under 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of the platform after changes take effect constitutes acceptance of the updated policy.

Questions About Privacy?

If you have questions about this privacy policy or how we handle your data, please contact us at [email protected] or through our team page.

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